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Frequently Asked Questions
Can I request a sample order?
Yes, we welcome sample orders to test and check the quality of our maxillofacial systems. Mixed samples are also acceptable.
What is the standard lead time?
Sample preparation typically takes 3-5 days. For mass production orders, the lead time will be confirmed based on the specific quantity.
Do you offer product customization?
Yes, we provide high-precision customization services. Our design department utilizes advanced CNC machines to meet your specific requirements.
What are your shipping methods?
We primarily ship via professional couriers including DHL, UPS, FedEx, and TNT. Delivery usually takes between 3-5 days.
What is the warranty period for your implants?
We offer a 3-year warranty on our orthopedic products to ensure long-term reliability and performance.
Can you print our logo on the products?
Yes, we can provide logo printing services. Please inform us of your requirements before the production process begins.