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Frequently Asked Questions
Are sample orders available for quality testing?
Yes, we welcome sample orders for testing and quality checking. Mixed samples are acceptable.
What is the typical lead time for production?
Sample preparation usually takes 3-5 days. Mass production lead times will be confirmed based on order volume.
Can products be customized to specific requirements?
We accept customized orders. Our design department and high-precision CNC machines ensure professional customization based on your drawings.
What shipping methods do you use?
We primarily ship via DHL, UPS, FedEx, or similar carriers. Delivery usually takes 3-5 days with professional customs clearance assistance.
What is the warranty period for your products?
We offer a 3-year warranty on our medical apparatus products to ensure reliability and performance.
Is logo printing available on the products?
Yes, we can print your logo on the products. Please inform us of your design requirements before production starts.