Q1. Are you a trading company or manufacturer?
A: We are a professional manufacturer specializing in orthopedic instruments and implants.
Q2. What are the accepted payment methods?
A: We accept T/T (Telegraphic Transfer), Western Union, and PayPal for all transactions.
Q3. What is the standard delivery time?
A: We maintain a significant inventory. Orders can typically be shipped within 1 week if stock is available.
Q4. Which shipping methods do you utilize?
A: Orders are shipped globally via leading couriers including DHL, UPS, FEDEX, and TNT.
Q5. Do you offer product samples?
A: Yes, we provide free samples; customers are only required to cover the freight/shipping costs.
Q6. What is the warranty period for your products?
A: We provide a comprehensive 5-year warranty for our orthopedic products to ensure long-term reliability.