What are the available payment methods?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
What are the terms and options for delivery?
We ship via major international couriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
What is the expected delivery time?
Generally, it takes about one week if goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Do your products come with a warranty?
Yes, we provide a 1-year warranty. However, wearing parts such as drill bits and screwdrivers are excluded.
How do you handle customs clearance for international orders?
If you have import experience, we ship via standard express. For clients without import experience, we can provide a DDP service where we handle customs and taxes for direct door-to-door delivery in specific regions.
Are the orthopedic screws self-tapping?
Yes, our titanium headless and cortical bone screws are designed with self-tapping features for efficient orthopedic surgical application.