Can I request a sample order for quality testing?
Yes, we welcome sample orders to test and check quality. Mixed samples are also acceptable.
What is the typical lead time for orders?
Sample preparation usually takes 3-5 days. For mass production, the lead time will be confirmed based on order volume.
Do you offer customized production services?
Yes, we have a complete design and drawing department along with CNC machinery to provide high-precision customized services.
How are the goods shipped and how long does delivery take?
We typically ship via DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Professional shipping services are available to assist with customs clearance.
Is it possible to print a custom logo on the products?
Yes. Please inform us formally and provide your design requirements before production begins.
What kind of warranty is provided for the products?
We offer a 3-year warranty on our products to ensure long-term reliability and performance.